Welcome to Faces Studio
At Faces Studio, we value the trust you place in us every time you walk through our doors or visit our website. This Privacy Policy outlines how we collect, use, and protect your personal information across all three of our branches — Indirapuram, Vasundhara Sec-18, and Vasundhara Sec-3.
1. Information We Collect
When you interact with Faces Studio — whether online or in-salon — we may collect the following:
Personal Details: Your name, phone number, email address, and date of birth (for birthday offers and loyalty rewards).
Appointment & Service History: Details of services booked, stylist preferences, product preferences, and past visit records across any of our three branches.
Payment Information: Billing details processed securely through trusted payment gateways. We do not store your full card details on our systems.
Website & Inquiry Data: When you contact us via our website, we collect the information you submit such as your name, message, and contact details.
WhatsApp / SMS Communication: If you reach out to us or opt-in for appointment reminders and offers via WhatsApp or SMS, we collect and use that contact data accordingly.
2. How We Use Your Information
We use your information to confirm, manage, and send reminders for your appointments at any Faces Studio branch, offer you personalized beauty recommendations based on your service history, process payments securely, send you exclusive offers, seasonal promotions, and loyalty rewards (only with your consent), improve our services and in-salon experience, and respond to your queries and feedback promptly.
3. Sharing Your Information
Faces Studio does not sell, rent, or trade your personal data to any third party. We may share limited data with trusted partners such as appointment booking platforms, SMS/WhatsApp service providers, and payment processors — solely to operate our services. All such partners are bound by strict confidentiality obligations.
4. Data Sharing Across Branches
Your data may be accessible across our three Faces Studio locations — Indirapuram, Vasundhara Sec-18, and Vasundhara Sec-3 — so that our team can offer you a seamless and consistent experience regardless of which branch you visit.
5. Cookies & Website Usage
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can manage cookie preferences through your browser settings at any time.
6. Photography & Social Media
Occasionally, we may request your permission to photograph your look for use on our social media channels or promotional material. We will always seek your explicit consent before doing so and will never post your images without approval.
7. Data Security
We take the security of your personal information seriously. Faces Studio uses appropriate technical and organizational safeguards to protect your data from unauthorized access, misuse, or loss. However, no online system is entirely risk-free, and we encourage you to contact us immediately if you have any concerns.
8. Data Retention
We retain your personal information for as long as you remain a client of Faces Studio or as required by applicable law. You may request deletion of your data at any time by contacting us.
9. Your Rights
As our valued client, you have the right to access the personal information we hold about you, request corrections if any details are inaccurate, opt out of marketing communications at any time, and request deletion of your data from our records. To exercise any of these rights, simply reach out to us at any branch or via the contact details below.
10. Children’s Privacy
Services at Faces Studio are primarily intended for individuals aged 13 and above. For clients under 18, we recommend parental guidance during consultations and service bookings.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and the date at the top of this page will reflect when it was last revised.
12. Contact Us
For any privacy-related questions or requests, please reach out to us:
Faces Studio — Indirapuram 📍 Indirapuram, Ghaziabad, UP 📞 6393178931
Faces Studio — Vasundhara Sec-18 📍 Sector 18, Vasundhara, Ghaziabad, UP 📞 6393178931
Faces Studio — Vasundhara Sec-3 📍 Sector 3, Vasundhara, Ghaziabad, UP 📞 6393178931
✉️ Email : sonalibhardwajsb@gmail.com 🌐 facesstudio.in
